Privacy Policy

Scope

This Privacy Policy applies to information collected through the Lucidoc corporate website. It does not govern information that Lucidoc processes through its products on behalf of customers, which is handled under the applicable customer agreement and related data-protection terms.

The website contact form is intended for general business inquiries. Do not submit protected health information, patient records, passwords, or other sensitive information through it.

Information we collect

We collect information you choose to provide, including your name, email address, phone number, company name, and the contents of your message when you contact us.

Our hosting and security providers may also collect standard technical information when you visit the website, such as your IP address, browser and device type, referring page, requested pages, and timestamps. This information helps deliver, secure, and maintain the website.

How we use information

We may use collected information to:

• Respond to inquiries and schedule product demonstrations.
• Provide information about Lucidoc products and services.
• Operate, maintain, troubleshoot, and secure the website.
• Understand website usage and improve our communications.
• Comply with legal obligations and protect our rights.

How we share information

We do not sell personal information. We may share information with vendors that support our website and business operations, including hosting, security, communications, and customer relationship management providers. Our contact form is submitted to HubSpot, which processes the form data on our behalf.

We may also disclose information when required by law, to protect Lucidoc or others, or as part of a merger, financing, acquisition, reorganization, or sale of business assets.

Cookies and similar technology

The website and its service providers may use cookies, logs, and similar technologies that are necessary to deliver pages, maintain security, remember preferences, and understand site performance. You can control cookies through your browser settings, although blocking necessary cookies may affect website functionality.

Data retention

We retain personal information only for as long as reasonably needed for the purposes described in this policy, including responding to inquiries, maintaining business records, resolving disputes, and meeting legal obligations. Retention periods vary based on the type of information and why it was collected.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure, however, so please use care when deciding what information to send online.

Your choices and rights

You may ask us to access, correct, or delete personal information you have provided through this website, or to stop receiving marketing communications. Applicable law may provide additional privacy rights based on where you live. We may need to verify your identity before completing a request, and some information may be retained where permitted or required by law.

Children's privacy

This website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children through this website.

Changes to this policy

We may update this Privacy Policy periodically. When we do, we will post the revised policy on this page and update the effective date. Material changes may be communicated through an additional notice when appropriate.

Contact us

For privacy questions or requests, contact Lucidoc Corporation at info@lucidoc.com or call (425) 881-8506.